Home » Shipping & Returns

Shipping & Returns

Returning a Product

If you changed your mind about a purchase or made an incorrect choice please notify us within 3 days of delivery, we will provide you with a store credit for unopened products after the goods are returned to us

the store credit will be for the product price paid less the return delivery charge.

Osfoura.com will have the right to accept or refuse the product after inspecting it.


90% of our orders are dispatched and delivered within the Same or next business day . Then, once your Parcel is dispatched, you will be notified via an email or with a phone call, You will also receive the  estimated transit time to your address.

We deliver all over UAE, in Dubai, delivery will be done by our delivery fleet, other Emirates delivery will be handled by courier company, therefore deliveries to other emirates time estimated would be 2 to 3 working days, you will be notified about the delivery time once your order is processed, note that some of the delivery areas are out of the delivery map of the courier company and additional minimal delivery charge will apply

Shopping at Osfoura.com is all about maximizing your savings, So when you place your order you will be granted free delivery charge if your order is above 1000 AED, for orders below 1000 AED a delivery charge of 30 AED will apply

Osfoura.com does not currently ship internationally.

If required please contact us and we will assist you.